Introduction
Easy Convey Pty Ltd (“Easy Convey”) is committed to ensuring that your privacy is
protected. References in this policy (“Privacy Policy”) to “we”, “us” and “our” are
references to the Easy Convey, any related entity or any of them. References to “you”
and “your” are to the individual who is using this website or otherwise providing
personal information or data to us.
This Privacy Policy explains what information about you we may collect and how we
may use and disclose it, how you can instruct us if you would prefer to limit the use
and disclosure of that information; and the procedures that we have in place to
safeguard your privacy. Our client confidentiality obligations are not addressed by this
Privacy Policy but are described in our terms of engagement.
Your consent
By providing us with information about yourself through this website or otherwise, you
consent to the collection, use, disclosure and transfer of that information as set out in
this Privacy Policy.
If we change this Privacy Policy we will post the changes on this website, and may
place notices on other pages of this website, so that you may be aware of the
information we collect and how we use it at all times. The changes will take effect as
soon as they are posted on this website.
The information about you which we collect and how we use and disclose it
We may collect information about you in a number of circumstances, including when
you seek conveyancing services or other advice from us; when you make an enquiry
on any area of the website; when you attend a seminar or other event provided by us;
when you sign up to receive information from us, including training; when you apply
for or accept employment with us; or when you offer to provide or provide services to
us.
The information we collect may include your name, job title, postal address, email
address, telephone number, information regarding your job, your date of birth and/or
other information regarding your preferences or where it is relevant to conveyancing
services that we provide.
If you do not provide information requested by us from time to time, we may not be
able to provide services to you or otherwise fulfil the purpose for which we have
requested the information.
In some circumstances, we collect personal information about you from a third party
source. For example, we may collect personal information from the real estate agent
or finance broker who are providing services in relation to your conveyancing
transaction, an information or service provider or from a publicly available record.
We, our members, employees, agents, consultants and sub-contractors, may use any
of the information about you which we have collected to provide you with conveyancing
or legal advice or information or legal technology services or solutions; to send you
information on news, publications, seminars and events; to improve our services and
communications to you; for the purposes of employment, partnership or the supply or
retention of services; for insurance purposes, to send you invoices or reminder notices;
to process your requests of, and applications to, us; and for any other purpose for
which this information was provided to us or for any purpose related or ancillary to any
of the above. We may also use personal information or data where we are permitted
by law to do so. This includes circumstances where you have expressly or impliedly
consented to such use.
We may disclose your personal information in the following circumstances:
 If you are a client of Easy Convey, or you are employed by, contracted to or are
an agent of, a client of Easy Convey, we may disclose your personal information
to:
o Legal specialists (including mediators), consultants or experts engaged
by us to provide services to you;
 If we have collected your personal information in the course of providing legal
services to any of our clients, we may disclose it to that client, and where
permitted by law to others for the purpose of providing those services;
 We may disclose your personal information to our members, employees,
agents, consultants and sub-contractors who assist us in running our business,
including this website, or provide related services, and who are subject to
security and confidentiality obligations; and
 We will make whatever disclosures of your personal information that the law
requires or authorises us to make.
We may also collect, use and disclose personal data or information where it is
reasonably necessary for the establishment, exercise or defence of a legal or equitable
claim, or for the purposes of a confidential alternative dispute resolution process.
We may also use aggregate information and statistics for the purpose of monitoring
website usage in order to help us develop this website and our services.
Information about other people which you provide to us
If you provide personal information to us about someone else (such as one of your
directors or employees, or someone with whom you have business dealings) you must
ensure that you are entitled to disclose that information to us and that, without our
taking any further steps, we may collect, use and disclose that information as
described in this Privacy Policy. In particular, you must ensure the individual
concerned is aware of the various matters detailed in this Privacy Policy, as those
matters relate to that individual, including our identity, how to contact us, our purposes
of collection, our information disclosure practices (including disclosure to overseas
recipients), the individual’s right to obtain access to the information and make
complaints about the handling of the information, and the consequences if the
information is not provided (such as our inability to provide services).
Keeping information about you secure
We will take appropriate technical and organisational measures to keep your
information confidential and secure in accordance with our internal procedures
covering the storage, access and disclosure of information. Information may be kept
on our information technology systems or in paper files.
Updating information about you
If any of the information that you have provided to us changes, for example if you
change your email address or if you wish to cancel any request you have made of us,
please let us know by sending an email to update@easyconvey.com.au.
Your rights
You have the right to request a copy of the personal information about you which we
hold, to have any inaccurate personal information corrected and to object to our using
your personal information for a marketing purpose. You may also make a complaint if
you have a concern about our handling of your personal information.
If you wish to do any of the above please send an email to
privacy@easyconvey.com.au. If you are in Australia you may also call 0417 050 493
and ask to speak to our Privacy Officer.
We will consider any complaints which we receive and provide you with a response in
a timely manner (usually 30 days of receipt). If you are not satisfied with our response,
you may take your complaint to the relevant privacy regulator. We will provide you with
details of your relevant regulator upon request.
How to contact Easy Convey
We welcome your views about our website and our Privacy Policy. If you would like to
contact us with any queries or comments, please send an email to
contact@easyconvey.com.au or send a letter to the Privacy Officer, Easy Convey,
Level 20, 31 Queen Street, MELBOURNE VIC 3000.